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Delivery Information

Free delivery on all orders to the UK over £60

We normally expect to dispatch orders within 1 working day, however in the run up to really busy periods like annual sales or Christmas, we may take up to 3 days to process some orders due to the high volumes.

Cut-off time

Orders placed Monday to Friday, will normally be dispatched same day when placed before 2pm, except busy periods mentioned above.

Orders placed after 2pm on Fridays, will be dispatched next working day, usually Monday, excludes bank holidays.

Delivery timescales for orders to the United Kingdom:

Pricing for orders UNDER £60

Country

Currency

Minimum Spend for Free Postage

Tracked

48hrs

Tracked 24hrs

Special Delivery Next Working Day by 1pm

UPS or TNT

Next Day Delivery

UK

Mainland

GBP

60

3.50

4.50

8.90

11.50

UK Highlands and NI

GBP

60

3.50

4.50

8.90

n/a

Jersey

GBP

60

3.50

4.50

8.90

n/a

Guernsey

GBP

60

3.50

4.50

8.90

n/a

Pricing for orders OVER £60

Country

Currency

Minimum Spend for Free Postage

Tracked

48hrs

Tracked 24hrs

Special Delivery Next Working Day by 1pm

UPS or TNT

Next Day Delivery

UK

Mainland

GBP

60

FREE

2.50

7.00

9.00

UK Highlands and NI

GBP

60

FREE

2.50

7.00

n/a

Jersey

GBP

60

FREE

2.50

7.00

n/a

Guernsey

GBP

60

FREE

2.50

7.00

n/a

Delivery Options

Standard Tracked 48 (Royal Mail) – normally takes 2-3 working days according to Royal Mail timescale.

Tracked 24 Royal Mail) – usually next day delivery, but no guarantees are offered on this service and occasionally Royal Mail have delays processing and it may take up to 2 working days. *

Special Delivery Next Working Day by 1pm – arrives by 1pm next working day (if you need Saturday Special Delivery please call our customer service team to discuss best options).


*Notes on Next Day Delivery

Royal Mail: Next day Royal Mail delivery is only available to Mainland UK for orders placed prior to the specified cut-off time. If you live in areas of the United Kingdom such as the Highlands, Northern Ireland or the Channel Islands please expect the usual delays. Royal mail will send you an update either via email or text message when your parcel is out for delivery and include your tracking number, (if you enter a mobile at the time of your order, this will be defaulted as preferred method, please let us know otherwise).

PLEASE NOTE: The company name displayed on the tracking, saying your parcel is coming from is EBMAC UK Limited – j.f. lazartigue’s UK distributor.

UPS or TNT Next Day Delivery: Only available to Mainland UK for orders placed prior to the specified cut off time. Not available to the Highlands, Northern Ireland or the Channel Islands.

Important: Please enter a telephone number if you chose this option. If no telephone number is given your order will be sent via another delivery method where a telephone number is not required.